Community Forum

Credit for winter storm outage

Regular Visitor

Credit for winter storm outage

Hi, how can I receive assistance for credit during the winter storm outage? Thanks!

Official Employee

Re: Credit for winter storm outage

Good morning, and thank you for reaching out to us through our Communities Forum with your credit request! I hope you and your family are staying safe and warm today. We'd be more than happy to see what we can do to help.


To get started, please send me a private message and include your first and last name so that we may assist you. To send me a Private Message, please click my name “ComcastMacey” and click “Send a message”.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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