Enunez's profile

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1 Message

Thursday, February 18th, 2021 12:00 PM

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Credit for outage

I want to know what to do to request a credit for two days without service (02/15/21 and 02/17/21).

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Problem Solver

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1.1K Messages

4 years ago

Greetings, @Enunez! I'd be happy to help provide you with a credit to cover the downtime you experienced. I know how important our services are, so I am sorry for any inconvenience this may have caused. To get started, please send me a PM with your name and address. 

 

To send me a private message, click on my name, "ComcastKorie," and then click send a message.

New Poster

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1 Message

4 years ago

I have the same issue but I cannot see how to send you a "private IM". Please advise 

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