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Good afternoon, @JuanBarba! I hope you are staying safe and warm during this crazy storm. We will surely issue a credit for the complete downtime once services are restored. With that being said, let's pull up the account and see what we can expect. Can you send me a PM with your name and address please?
To send me a private message, click on my name, "ComcastKorie," and then click send a message.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
