Solved! Go to Solution.
Hello, @rmkirksey, thank you for taking the time to reach out and thank you for your patience. I hope you and your family are doing well and staying safe during these unexpected times. I understand your request for a credit for the time you were without service. Please rest assured, you have reached the right place! I can review the account and look into that credit request.
Please send us a private message with your full name and service address to get started. To send a private message, simply click on my name "ComcastValerie" in the top left corner of this message and select "Send a Message".