New Poster
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2 Messages
Credit for Texas Storm Outage 02/16-19.
I received a $15 credit for Monday 02/15. My internet/TV has been down due to outage 2/16, 2/17, 2/18, 2/19. Xfinity told me it would be working again 02/22.
How do I get credit for these other days?
szagorski2
New Poster
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2 Messages
5 years ago
I just got back internet/TV at 3 PM today.....still want credit though.
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XfinityJosephA
Official Employee
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2K Messages
5 years ago
Hello, @szagorski2, I am glad everything came back online at 3 PM. To review a request for credit, send a private message with your name and service address so we can take a closer look. If you have never sent us a PM this link can come in handy. The "Private Messenger" section at the bottom is a good reference. https://comca.st/2MbMtaS
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