On the 28th and 29th of September, our internet service was down for over 16 hours. I am trying to get a credit on my bill for this lose of service. It is impossible to talk to anyone. Has anyone had luck with this? Or who to contact or a number to call?
Any help is appreciated.
Hi, Kalzeppelin. Good morning. Thanks for posting! I can take a look at your account, review the service interruption and then apply the credit accordingly. In the future, please wait for us to request you send a PM before sending one. No problem this time. I saw your PM, I will reply momentarily!