Community Forum

Credit for Outage

Regular Visitor

Credit for Outage

There have been posts multiple places about a form to complete to request credit for service outages this past week. Please direct me to the place to request. Thank you!
Official Employee

Re: Credit for Outage

Hello, @Ssharilyn! Thanks for reaching out to us on our Community Forums regarding a credit. I hope you and your loved ones are staying safe this week. I would like to assist with your request.  


Please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastAbbie” and click “Send a message”


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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