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Credit/Refund due!

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New Poster

Credit/Refund due!

When will I receive my credit? Your (non)service is deplorable. I have called six times in the last week to be put on a never ending loop with your unanswered phone system, and put on hold for hours!  You should be ashamed. I would like my refund and an answer as to when it will be mailed.

 

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Official Employee

Re: Credit/Refund due!

Hello mesnflr. We appreciate you visiting and posting on our Forums. I can assist with reviewing your account and researching your credit/refund that you mentioned. So that I can assist you, please send me a private message and include your full name and service https://comca.st/2HULHMR send me a private message click my name (ComcastJoeTru), then click "Send a message". 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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