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Welcome to the Xfinity Forum @Brent26! That's a great question. I'd be happy to see if your old rate is still available. Typically, our promotional offers are available for a limited time. Once they are no longer in our system, we can no longer honor the old rate. However, we can provide comparable options that you may be interested in. I'd be more than happy to review and discuss your options.
To get started, please send a private message with your full name, as it appears on your billing statement and your service address. To send a message, click on my name, "ComcastChe," then click send a message.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
