Welcome to the Xfinity Forums, and thanks for sharing. I can definitely understand why this would be frustrating. We've heard your concerns and have found ways to communicate this info with our customers. I wanted to let you know you can get notifications about service interruptions by following this link, https://comca.st/2Jrw00t. You can check for outages by:
To be notified about future outages, please register your number for outage alerts. I hope this helps.