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Construction Team New Home Service

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Construction Team New Home Service

Before we started building our new home I was told by a Comcast rep that there would be no problem dropping a line to the house after he looked on a map. 1 year later And the house is almost complete and was told they wont do it.


My next door neighbor 50 ft away has service and my address shows on the coverage map. Can this be escalated because I really think whoever denied it was looking at it the wrong way.

Official Employee

Re: Construction Team New Home Service

Greetings, @Gfcatalina! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear of the issues you are having getting services at this location and would like to see what we can do for you. Since you already sent a PM, I will continue to work with you through there.

I am an Official Comcast Employee.
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