krc8050's profile

Regular Visitor

 • 

1 Message

Monday, January 25th, 2021 10:00 AM

Closed

Connecting service to new construction 1200 feet from the road.

We are building a new home behind our existing home where we presently have Xfinity service.  I have searched the website high and low to find a point of contact for where I should begin an inquiry about having a line run to the new house.  I called and spoke with a customer service representative and he stated that I would need to open an account and subscribe to a service to the new address before they could come and look, but after reviewing other posts, I don't think that is accurate. 

 

Any idea how I can start the process of getting a new line put in?  I am sure that they may need to be a plant extension to make that distance work, but my contractor is prepared to dig the ditch and lay the line.

 

Thanks.

 

This conversation is no longer open for comments or replies and is no longer visible to community members.

No Responses!
forum icon

New to the Community?

Start Here