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64 Messages
Saturday, October 24th, 2020 9:00 AM
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Has the chat function disappeared? If not, where is it?
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Accepted Solution
Gold Problem Solver
26.5K Messages
5 years ago
See the Chat link on https://www.xfinity.com/support/contact-us. Unfortunately, you'll be set upon by the rarely useful "Xfinity Assistant". Try typing "Chat" or "Agent" a time or two to break out of the Assistant and reach an actual Chat agent.
Thank you very much!
Accepted Solution
BruceW
Gold Problem Solver
•
26.5K Messages
5 years ago
See the Chat link on https://www.xfinity.com/support/contact-us. Unfortunately, you'll be set upon by the rarely useful "Xfinity Assistant". Try typing "Chat" or "Agent" a time or two to break out of the Assistant and reach an actual Chat agent.
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quark12000
Contributor
•
64 Messages
5 years ago
Thank you very much!
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