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Chat Agent never available

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mrlawnmower
New Poster
‎10-03-2020 01:04 PM

Chat Agent never available

The past 2 days, I am unable to get in contact with a chat agent to assist me with canceling my service, since I currently have strep throat and cannot speak on the phone for at least a week or two.

What times or how else can I get some sort of help? 

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ComcastMartin
Official Employee
‎10-10-2020 09:15 PM

Re: Chat Agent never available

@mrlawnmower, 

 

I would love to help you here! 

To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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