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Changing plan

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Changing plan

I recently asked to get a new plan (did that twice) but never got any confirmation mail.

Has the change been processed?



Official Employee

Re: Changing plan

Hi tamaracousineau. Thanks for visiting and posting on our Forum. I can assist with reviewing your account and any recent orders that have been placed. Please reach out to me via private message and include your full name and service address so I can assist you. Click my name (ComcastJoeTru) to view my profile, then click the link that says "Send a message" - there you can private message me. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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