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Change plan?

Frequent Visitor

Change plan?


I would like to drop some channels and possibly change my plan but I cannot wait on hold on the phone. Is there another way to do this?

Official Employee

Re: Change plan?

Hello, @kalalaug, I hope you are doing well. I'm sorry it took us longer to reply than expected but I can help you with your subscription. To make changes to your account can you please send a private message with your name, account number, and service address? If you have never sent us a PM this link can come in handy. The "Private Messenger" section at the bottom can help.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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