Re: Change of service to remove phone and tv and keep internet - Xfinity Help and Support Forums

nelss · ‎09-29-2020

I would like to change my account to remove telephone and televison service and only keep internet service. Please advise what I need to do in order to change my service.

Thank you in advance.

nelss · ‎10-01-2020

I am following up on my prior post, can someone from Comcast please respond.

ComcastMartin · ‎10-03-2020

Hi there, @nelss.

Thank you for taking the time to reach out and your patience. I can help look into getting you into an Internet Only promotion. Can you please private message me your full name? Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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