I am trying to cancel my service from Russia and when I try to char with an agent to do so, it says all the agents are busy, I tried doing so in the morning, noon, and evening to make sure it doesn't depend on the timezone. I really need to cancel it before the next billing cycle. What can I do? I cannot mail the cancellation request and I cannot call since I have a Russian number. Please advise.
I hope you and your family are well and comfortable in your new home! Although we're sad you're no longer a beloved member of the Comcast family, we do appreciate you for using the Xfinity Forum to get help with completing your cancellation request. To get his taken care of, can you please send me a private message with your first and last name and account number?
Just click on my name, "ComcastChe," and then click send a message. I look forward to chatting with you soon.