Thanks for creating a private post and sending a private message to receive assistance with your account as well. I've had the chance to reply and look forward to helping however I can! Chat with you soon!
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!