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Cancel TV package - keep/upgrade internet service

Regular Visitor

Cancel TV package - keep/upgrade internet service

We are no longer using the TV package we subscribed to and need to cancel it. Unfortuntaly there is no such option on the website. How does one go about that? Cancel Internet and TV and then sign up for Internet again (which will include a certain level of frustration) or is there a better solution?


Official Employee

Re: Cancel TV package - keep/upgrade internet service


Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. 

I am an Official Comcast Employee.
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