Community Forum

Cancel TV Service

csolisblandon
New Poster

Cancel TV Service

Good evening.

 

I want to downgrade my internet speed to reduce bill amount, also I want to cancel my TV service.

 

It is possible?

 

Thanks

Rustyben
Expert

Re: Cancel TV Service

moved post to customer service area of the forum.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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ComcastChe
Official Employee

Re: Cancel TV Service

Hi @csolisblandon! That's a great question, and we appreciate you for posting here on the Xfinity Forum. Yes, that's possible! You've come to the BEST place to get help with doing so! We're an awesome group of Corporate Digital Care Specialist, who would be more than happy to review your account and discuss your options if you still need help. 

 

Please send me a private message with your full name and the numbers associated with your service address as it appears on your billing statement. To send me a private message, click on my name, "ComcastChe," and then click send a message. 

 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!