Community Forum

Can't update my Billing Address

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New Poster

Can't update my Billing Address

I moved my service several months ago and my service address was updated but my billing address is still showing my previous home address. When I go to update my account information the addresses are not editable. How can I update those addresses? 

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New Poster

Re: Can't update my Billing Address

I have the same issue, I consider this a security risk.

 

Comcast, what can we do?

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Regular Visitor

Re: Can't update my Billing Address

I couldn't it change it either since it was greyed out. I contacted (DM) comcastcares on twitter and they changed it for me.