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Can't manage my plan because of Flex

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Can't manage my plan because of Flex

My contract is expiring in a few weeks and I can't see available deals because I have flex

"Thanks for getting started! Since Flex is in your plan, the Xfinity Assistant can help complete your order online. Or, you can call 1-800-XFINITY"

I read in another thread that this is a know but and I should start my on thread to get help.