Hello there, @Beepboo. I work from home myself, so I understand the frustration of being without service for this long. You can always get information online here https://comca.st/3s3MnRW, or through our My Account App regarding the service interruption. Once the service is restored, I'd be happy to issue a credit for the downtime.
Do you mind sending me a PM with your name and address?
To send me a private message, click on my name, "ComcastKorie," and then click send a message.