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Cable needs to be buried

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New Poster

Cable needs to be buried

My cable has been installed but the cable was never buried near the box.  How do I schedule someone to come and bury it?

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Official Employee

Re: Cable needs to be buried

Hello jbully1. Welcome to the Xfinity Forums and thank you for posting. I can assist with submitting a ticket to your local Drop Bury Team, so we can get the cable buried. To get started, please send me a private message and include your full name and service address so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: Cable needs to be buried

Thank you for your assistance.  I sent a private message with all the details.