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Cable line not buried

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Cable line not buried

I had xfinity installed around 6 weeks ago. The cable leading to the house was left laying across my backyard. No one has ever come back to bury it. What do I need to do to get this taken care of?
Official Employee

Re: Cable line not buried

Greetings, @RobertJ1 ! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that the line to your house has not been buried as of yet. I would like to have a look into this for you. Can you please send me a PM with your first and last name so I may further assist you?


To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
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