Cable laying on the ground

I'm concerned. A couple of day's ago; markings were made to let whoever digs my cable; that a certain area is clear; yet no one has dropped by to put the cable underground. I'm concerned that i may be next to be ignored. Please bury this cable; Comcast; before the snow hits the ground. How long do i need to wait ?

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user_0440da

Visitor

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1 Message

4 years ago

Cable lines are on the ground in my back yard *removed personal information*

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CCAbbie

Problem Solver

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1.4K Messages

Hello and thank you for taking the time to reach out to let us know there are cable lines on the ground. You reached the right team, and we can assist wit this.

Please send a private message by clicking the Peer to Peer chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.

I no longer work for Comcast.

4 years ago

0

Customer Service

2manycomputers

Cable laying on the ground

user_0440da

CCAbbie

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