I have been waiting almost 4 weeks for someone to come out to reattach a downed support cable. It is hanging in my back yard. I contacted Comcast by phone and was told someone would be here ASAP to repair it. No one showed. Ticket #051202096
The Comcast support call tree and Chat bot are infuriating. It's impossible to get through to a human.
Can someone please provide a status?
