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Hi @natpsu22! We appreciate you for posting to the Xfinity Forum. Sorry for the service interruption that you experienced during this time. I'd be happy to investigate and see how we can help. Please send a private message including your first and last name and the numbers associated with your service address. To send me a private message, click on "ComcastChe," and then click send a message.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
