Greetings, @count000000! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that your cable line may still be exposed. I would like to have a look into the issue and see what we can do to get this resolved for you. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.