Broadcast TV Fee $11.70 + 3.17 other TV fees for Internet Only Plan

I just signed up for xfinity internet plan.. internet only. No tv, no streaming.. nothing at all. even declinded the "free tv" service they offered me. I'm looking at my plan and they are charging me $11.70 for Broadcast TV Fee and another 3.17 for

TV Franchise Fee $2.75

TV Public, Educ & Govt Fee $0.35

TV Regulatory Cost Recovery $0.07

I clearly only selected Internet, My receipt clearly only says Internet. What kind of a scam is this?

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Expert

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31.9K Messages

5 years ago

@Triple88a

Your issue has been escalated to the Comcast Corporate Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.

In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

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CCTambrey

Gold Problem Solver

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3.4K Messages

5 years ago

Hello, Triple88a! Welcome to the Xfinity Forums.

I appreciate your diligence in monitoring your bill for any questionable charges and bringing it to our attention right away! If you recently removed cable services for an internet-only plan, you may be seeing partial charges from those fees if the service change was done mid billing cycle. I would love to take a look over your account to see if this is the case or make any corrections. Please send me a private message with your first and last name, as well as your service address so I can assist.

To send a private message, click my name "ComcastTambrey", then click "send a message".

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Customer Service

Triple88a

Broadcast TV Fee $11.70 + 3.17 other TV fees for Internet Only Plan

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CCTambrey

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