I just signed up for xfinity internet plan.. internet only. No tv, no streaming.. nothing at all. even declinded the "free tv" service they offered me. I'm looking at my plan and they are charging me $11.70 for Broadcast TV Fee and another 3.17 for
I clearly only selected Internet, My receipt clearly only says Internet. What kind of a scam is this?
Hello, Triple88a! Welcome to the Xfinity Forums.
I appreciate your diligence in monitoring your bill for any questionable charges and bringing it to our attention right away! If you recently removed cable services for an internet-only plan, you may be seeing partial charges from those fees if the service change was done mid billing cycle. I would love to take a look over your account to see if this is the case or make any corrections. Please send me a private message with your first and last name, as well as your service address so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".