CHAT/Customer service online. You make it difficult for the customer, I will make it simple for you.
I am disconnecting everything!!!! Your customer service and $ amounts stink.Is that sweeter?
I'm sorry you had a hard time trying to chat with an agent online, @canesfan1060. We appreciate you for using the Xfinity Forum to share our feedback. We'd hate to lose you as a customer! If you haven't already disconnected your services, my team and I would like to chat with you in a private message to see if there are any promotions available that fit your needs.
If you're open to it, can you send a private message? To send a private message, click on my name, "ComcastChe," and then click send a message. Please include your first and last name and address.