Community Forum

Adjustment request

Highlighted
New Poster

Adjustment request

I re ceived a letter stating I am entitled to a refund for a sports package  and I need to fill out a form. I did not get a form to fill out with the letter. Do what do I need to do ? 

Highlighted
Expert

Re: Adjustment request


@jamestucker44 wrote:

I re ceived a letter stating I am entitled to a refund for a sports package  and I need to fill out a form. I did not get a form to fill out with the letter. Do what do I need to do ? 


The credit should have been applied to your October bill.  Please check your billing statements for September, October and November for that credit.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!