Adjustment for Sports network

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@Crannya wrote:

Hello, 

I received a letter regarding a courtesy adjustment for the sports Network Hiatus.  Can you please let me know how I can take advantage of this offer...Crannya

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If you read the letter you'd find:

"You don't need to take any action to receive this courtesy adjustment. It will be applied to your bill automatically this month."

Also, you can log in to your account and look at your bill at https://my.xfinity.com

Hi @Crannya! 

Thanks for using the Xfinity Forums. @jav6joev is correct. If you received a notification regarding the credit, it would be applied to your account as a credit. If you'd like me to review your account to determine if the credit has been issued, I'd be happy to do so. Please send me a private message with your full name as it appears on your billing statement. 
To send a message, click on my name "ComcastChe," then click "send a message.

I received a letter in the mail as I cancelled my Xfinity service.  It states I am eligible for the courtesy rebate for the regional sports charges automatically billed during April 2020-December 2020, however I cannot locate the rebate form online that I must complete.????  

I have used the following as indicated in the letter:

xfinity.com/adjustment-request

but I am unsuccessful!  

Please advise??!!!!