Address not found

I am trying to transfer service to a new home. I have contacted the schools and the surrounding homes which they all have Comcast Xfinity Internet. However I put my address in and it says it cannot be found. This is a old farmhouse that has never had Comcast cable or Internet can’t someone just put this address in the database so I don’t have to wait for a ticket seven days later I keep going around and around. My kid is in school and needs the Internet I don’t want to have to change over to another provider but unless this gets fixed immediately I have no choice.