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Additional IP Address for SB8200

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Regular Visitor

Additional IP Address for SB8200

Hello, I would like to take advantage of the 2nd ethernet port on the SB 8200.  I'm reading about members on the phone for hours trying to get this added to their accounts.  I understand there is an additional fee.  Can you please advise?

 

Kevin

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Expert

Re: Additional IP Address for SB8200

They are phasing it out but I'm going to escalate your issue to the Comcast corporate employees that are available to these boards. We've seen cases here where they have been able to get this accomplished for customers even when it is not listed in their rate cards, YMMV. You should get a reply here in your topic. Good luck !



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Official Employee

Re: Additional IP Address for SB8200

Good afternoon, kevtran1. Thanks for posting! You're right that adding this service isn't the easiest thing to do anymore, especially because it's in the process of being phased out. It's pretty rare that we see it as an option on accounts these days. However, I will be happy to check and see if it might still be an option for you. If so, the cost is usually $4.95 per month. To get started, please send me a PM with your first and last name and we can go from there. 

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

 

Thank you!


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!