I am having an issue where when I click on the link to add Unlimited Data to my gigabit internet service from Xfinity (with my own modem) I receive an error message.
Can someone from Xfinity assist me in adding unlimited data to my Xfinity Internet account?
Greetings, @kat050586! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear of the issues you are running into when trying to get the Unlimited Data plan added to your account. I can certainly look into this to make sure it's been added! Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.