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Adding 4K TV service

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Adding 4K TV service

I am trying to add TV to my existing account, 4K setup. Think I need XG1V4 DVR, 2 xI6 boxes and one more HD box, 4 TVs total, 3 are 4K. Will also need splitters, 1/4 and 2 2/1.   When I call to do this the confusion and lack of understanding of 4K setup give me no confidence that I will get the right equipment so I don't do it.  I managed to talk to a local Xfinity installer and he said they don't have the 4k stuff here in Tucson. Help


Official Employee

Re: Adding 4K TV service

Greetings, @baba44! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I certainly understand wanting to take advantage of your 4K TVs full potential. You have come to the right place. Can you please send me a PM with your first and last name so I may further assist you?


To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

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