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Hello, @SpraggsEverett, I'm very sorry for the unexpected trouble getting your XB7 activated. We have a dedicated team that can follow up and make sure we take the right actions to help. When you have a chance please send a private message with your name and service address so we can take a closer look. If you have never sent us a PM this link can come in handy. The "Private Messenger" section at the bottom is a good reference. https://comca.st/3b1QZBh
I am an Official Comcast Employee.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
