Community Forum

8/6/2020 outage

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8/6/2020 outage

What is the situation with the 2 day old outage? Comcast scores an F in keeping us informed. Telling us that "we re working on the problem and expect to have service running ASAP" is less than acceptable.

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Re: 8/6/2020 outage

Of course my prior post was removed because I said something Xfinity didn't like. i have been without internet for three days now and supervisors give different answers. One said 10oclock tonight and the others pretend that they don't have the tools to find out when crews will be sent to our outage area. This is disgraceful and the monopoly that Xfinity has over CT will end soon. I have lost three days of wages because of these clowns.
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Re: 8/6/2020 outage

You spoke with a supervisor?? How did you manage to connect with a human?