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$30 Unlimited data "Temporarily Unavailable"

rynomad
New Poster
‎02-21-2021 05:20 AM

$30 Unlimited data "Temporarily Unavailable"

I own my own modem and router, and do not wish to use an xFi device. Trying to purchase the $30 Unlimited data add-on gets me to a "Temporarily Unavailable" page, which by reports here has been that way for quite some time. Seems like the only way people are able to purchase this option is by posting here and getting a direct line to a support agent to do it manually, so that's what I'm doing.

 

Help appreciated.

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ComcastAbbie
Official Employee
‎02-21-2021 08:34 AM

Re: $30 Unlimited data "Temporarily Unavailable"

Hello, @rynomad and thank you for reaching out to us on Xfinity Forums! I would be happy to assist you with the unlimited data add-on on my end. 

 

Please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastAbbie” and click “Send a message”


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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