2 no shows for appointments

[Xfintybadservic]

How do I get Comcast/Xfinity to show up as scheduled? I took off of work, waited almost 3 hours (the two hour window and beyond) only to get a dishonest response from customer service. Greatly inconvenienced today and no phone, internet, or cable for several days. The service and response time is just bad!

[ComcastMorgan]

Hi there. Thank you for posting here in the community and making us aware of your situation. That is definitely a frustrating experience and I'd like to take a look at your account to help out with why that happened and what we can do to fix. Does that sound good?

Please send me a PM with your first and last name and we can go from there. To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.