Community Forum

$150! Downgrade time

rtramel
Regular Visitor

$150! Downgrade time

 Hello, I need to downgrade to internet only.

ComcastChe
Official Employee

Re: $150! Downgrade time

Hi @rtramel! We appreciate you for using the Xfinity Forum to get help with downgrading your services. You've come to the BEST team to help get this taken care of. My team can chat with you in a private message and ask a few questions to get a better understanding of your entertainment needs, so we can find the right package for you.

 

To get started, send a private message with your full name and the account holder's name, if different from you, and the numbers associated with your service address. To send me a message, click on my name, "ComcastChe," then click send a message. 

 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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rtramel
Regular Visitor

Re: $150! Downgrade time

I can believe how difficult it is to downgrade with Xfinity

 
CCAndrew
Diamond Problem Solver

Re: $150! Downgrade time

Did you follow the above instructions given @ComcastChe?

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
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