Hi @rtramel! We appreciate you for using the Xfinity Forum to get help with downgrading your services. You've come to the BEST team to help get this taken care of. My team can chat with you in a private message and ask a few questions to get a better understanding of your entertainment needs, so we can find the right package for you.
To get started, send a private message with your full name and the account holder's name, if different from you, and the numbers associated with your service address. To send me a message, click on my name, "ComcastChe," then click send a message.