Community Forum
Hi @rtramel! We appreciate you for using the Xfinity Forum to get help with downgrading your services. You've come to the BEST team to help get this taken care of. My team can chat with you in a private message and ask a few questions to get a better understanding of your entertainment needs, so we can find the right package for you.
To get started, send a private message with your full name and the account holder's name, if different from you, and the numbers associated with your service address. To send me a message, click on my name, "ComcastChe," then click send a message.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Did you follow the above instructions given @ComcastChe?
I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
