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payment increase

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New Poster

payment increase

Why has my billing gone from $45.00, now to $85.00? No explanation from xFinity just a larger bill.

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Official Employee

Re: payment increase

Hi there, @geekhax



On our bills, online and paper that we send through the mail, we will note that a price change a month before. We also send an email out to notify when your agreement is ending. This is usually the main reason why a bill has increase. I can help look into your account to see what caused the increase and if I can lower the cost for you. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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