New Poster
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1 Message
double charged
I've been trying to get a hold of a representative and no matter what I do nobody is every there to answer my question. My account was double charged for wifi, 80.17 on auto pay on Jan 11th and another on Jan 16th. I would like this issue resolved.
XfinityJoeTru
Official Employee
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7K Messages
4 years ago
Hi nicholas8. Thanks for visiting and posting on our Forum. I can assist with reviewing your account and the payments collected. So that I can assist you, please send me a private message and include your full name and service address. To send me a private message click my name (ComcastJoeTru), then click "Send a message".
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