Community Forum
Hi @Melody7919, and thank you for posting to the Xfinity Forum to request a credit for the service interruption you're experiencing due to recent weather. I hope you and your family are doing well and safe! I'd be happy to review your account and help with compensation for the amount of time your service was down. If service has not yet, my team and I would be happy to keep in touch with you until it is restored to ensure we're providing you with the correct amount of credits to your account. Please send a private message by clicking on my name, "ComcastChe," and then click send a message. Please verify your first and last name, the account holder's name if different from you, and the numbers associated with your service address In the body of your message.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
