fastidle's profile

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Friday, August 21st, 2020 11:00 AM

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credit for outage

My Xfinity internet was down from Aug 10 to Aug 19.  How do I get a credit on my bill?

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Expert

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31.9K Messages

5 years ago


@fastidle wrote:

My Xfinity internet was down from Aug 10 to Aug 19.  How do I get a credit on my bill?


Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

Gold Problem Solver

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2.9K Messages

5 years ago

@fastidle,

 

I want to pull up your account and take a look into your situation. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

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