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changing plans

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changing plans

I'm looking at the 'change plan' page on the website. It says my current plan has 200mbps internet and 30+ channels for $129.17/mo. I'm interested in changing to the 1000mbps internet with 10+ channels for $90/mo.

Am I able to change plans without incurring additional fees?  If I were to change plans, what extra fees should I expect, and for how much?

Thank you!

Official Employee

Re: changing plans

Hi wprosise. Thanks for visiting and posting on our Forum. You should be able to change to that plan without any additional fees, other than the fees you're already paying for your current package. If you would like assistance with reviewing your account and the available offers and the details, I can help. Simply send me a private message and include your full name and service address so I can assist you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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