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change my bill due date

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change my bill due date

change my bill due date

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Expert

Re: change my bill due date


@waltergable2256 wrote:

change my bill due date


This is something you can do yourself.

 

To Change Your Due Date:
 
1. Sign in to My Account.
 
2. If you see an option asking, 'Want to change when your bill is due each month?' click on Get Started and skip to step 4.
 
Option asking 'Want to change when your bill is due each month?  If not, go to the Settings page and find Bill Settings in the left-hand menu. Then, click Billing Cycle.
 
Account Details Menu
 
3. Click View Details.
 
Billing Cycle screen with View Details on the right.  Note: If you don't see View Details, you're not eligible to change your due date.
 
4. Choose the day of the month you'd like for your due date. Pick a date between the 1st and the 28th. The 29th, 30th and 31st aren't available. Then, click Continue.
 
Drop down with list of dates to choose from.
 
5. Go over your changes and click Submit.
 
Changes to Expect screen.
 
Submit button is at the bottom right.
 
6. When you're done, you'll see a confirmation message. It'll tell you when your next two bills will come and how much they'll be. You can print or save it for your records if you like.
 
Keep in mind that if you make a change to your account later–like ordering a Pay Per View movie or changing your package–the bill amount will be different.
 
New bill due date confirmation screen  
 
If you picked the wrong date or you've changed your mind, don't worry. Just go back and pick the date you want. You have up until your new bill is created to pick a different date. The confirmation message tells you when that is, too.  
 
 

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Gold Problem Solver

Re: change my bill due date

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Official Employee

Re: change my bill due date

Let us know if you have any further questions, waltergable2256!


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!