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cannot unlink old address - charged extra - STILL NO REPLY

awfulsquid
New Poster

cannot unlink old address - charged extra - STILL NO REPLY

I'm being charged $25 from my old address on top of the $40 at my new place.

 

I cannot unlink myself from the old address, because I have to transfer my "admin rights to another user".

 

Please help me with this and refund the $25. Thanks.

ComcastMartin
Official Employee

Re: cannot unlink old address - charged extra - STILL NO REPLY

Hello, @awfulsquid

 

I would love to help you out and get you the assistance you need. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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